Privacy Policy

1. Introduction

Quarriondhik ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quarriondhik.world and use our services.

We comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and other applicable Australian privacy and consumer laws.

2. Data Controller Information

The data controller responsible for your personal data is:

• Company Name: Quarriondhik
• Address: 21 Forrest Rd, Fitzroy Crossing WA 6765, Australia
• Email: infocenter@quarriondhik.world

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide Directly

• Contact Information: Name, email address, phone number (optional)
• Order Information: Details provided when placing an order
• Communication Data: Messages and correspondence you send to us

3.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referral source
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

4. Purposes of Data Processing

We process your personal data for the following purposes:

• Order Processing: To process and fulfill your orders, including delivery and payment processing
• Communication: To respond to your inquiries and provide customer support
• Service Improvement: To improve our website, products, and services
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Marketing: To send promotional communications (only with your consent)

5. Legal Basis and APP Framework

For users in Australia, we handle personal information in line with the APP framework and applicable legal obligations. Where relevant for non-Australian users, we may also rely on consent, contract performance, legitimate interests, and legal obligation principles.

• Contract Performance: Processing necessary to fulfill orders and provide services
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: For our legitimate business interests, such as improving our services
• Legal Obligation: Processing required to comply with applicable laws

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Order Data: Retained for 7 years for accounting and legal purposes
• Marketing Data: Retained until you withdraw consent or request deletion
• Website Analytics: Retained for up to 26 months
• Communication Records: Retained for 3 years after last contact

7. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third parties who assist with order fulfillment, payment processing, and website hosting
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal data to third parties for their marketing purposes.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside Australia. When such transfers occur, we take reasonable steps to ensure recipients handle information consistently with Australian privacy requirements.

• Contractual data protection obligations with service providers
• Due diligence on provider security and privacy controls
• Access controls and data minimization measures

9. Your Privacy Rights

Under the Privacy Act 1988 (Cth) and other applicable laws, you may request:

• Access: A copy of personal information we hold about you
• Correction: Correction of inaccurate, out-of-date, incomplete, irrelevant, or misleading information
• Marketing Opt-Out: To stop receiving direct marketing communications
• Consent Withdrawal: Withdrawal of consent where processing relies on consent

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing requests.

10. Direct Marketing and Spam Act Compliance

Where we send promotional messages, we do so in line with the Spam Act 2003 (Cth). Marketing communications include a functional unsubscribe mechanism, and you can opt out at any time.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit using SSL/TLS
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection practices

12. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child, we will take steps to delete this information.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy regularly.

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with:

• Australia: Office of the Australian Information Commissioner (OAIC)